Surface Laptop Ultra Warranty - Extended Hardware Service Plus - 4 Years

Introduction

The Surface Laptop Ultra Warranty - Extended Hardware Service Plus is an enhanced Microsoft protection plan designed to provide extended hardware coverage and faster service options for eligible Surface Laptop devices. It helps businesses and professionals minimize downtime, manage unexpected hardware repair needs, and protect their investment in Surface devices. In addition to mechanical breakdown coverage, the plan offers advanced exchange service, next-business-day replacement options, and SSD retention for eligible devices.

Features

• Extended Hardware Coverage: Protects against eligible mechanical and hardware breakdowns beyond the standard warranty, subject to the plan's terms and conditions.
• Advanced Exchange Service: A replacement device can be dispatched before the faulty device is returned, helping reduce disruption.
• Next-Business-Day Replacement: Provides next-business-day replacement service where available and when claim authorization meets the applicable cut-off requirements.
• SSD Retention: Allows users to retain the solid-state drive when an eligible device requires replacement or service, helping maintain control over stored data.
• Technical Support: Includes access to Microsoft hardware and software telephone support.
• Prepaid Return Shipping: Includes prepaid shipping for eligible service requests to simplify the return process.
• Reduced Downtime: Helps organizations maintain productivity by offering faster device replacement options.
• Flexible Coverage Periods: Available in eligible plan durations, depending on device model and regional availability.