HP eCare Pack 5 Years NBD Onsite (U7899E)

Introduction

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
- Service-level options with different coverage windows and response times

- Help improve system uptime. Convenient onsite support. Reliable response times.
- Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting Through the availability to purchase options, Proactive Care helps you by providing:.
- Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews • Maximize return on IT assets through performance and availability analysis.
- Simplified operations from fully utilizing management software • Flexible resourcing through access to skills on demand that can help with peak workload and project requirements.

Features

Number of years

5 year(s)

Type

On-site

Next Business Day (NBD)

Y

Service time (hours x days)

9x5

Compatibility

HP 4000, 60XX, 6200, 63XX, 8200, Elite 8000, Elite 8100, Elite 8300

HP segment

Business

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

5 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Care Pack type

Electronic

Coverage period

60 month(s)

Warranty type

S