HP eCare Pack 3 Years Onsite Nbd w/Dmr (UL667E)

Introduction

HP Next Business Day Hardware Support for Travelers provides mobile computer users with a hardware support solution for their new HP portable product. This easy and convenient solution is available in all the countries/geographic locations listed in Table 1. This service is available for selected HP and Compaq branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.

- Travel coverage: service available more than 80 countries
- Remote problem diagnosis and support
- Onsite hardware support
- Parts and materials included

- HP hardware support during your travel.
- Convenient onsite support, where available.
- Reliable response times.
- Multinational geographic coverage.

This service is available in the following countries/geographic locations:

Africa: Morocco, Nigeria, South Africa Americas: Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands — Tortola, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Trinidad/Tobago, Uruguay, USA, U.S. Virgin Islands, Venezuela Asia Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore , Taiwan, Thailand Europe: Austria , Albania, the Baltic states, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Features

Number of years

3 year(s)

Next Business Day (NBD)

Y

On-site support

Y

Geographic coverage

Africa: Morocco, Nigeria, South Africa Americas: Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands — Tortola, Cayman Islands, Canada, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Suriname, Trinidad/Tobago, Uruguay, USA, U.S. Virgin Islands, Venezuela Asia Pacific: Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand Europe: Austria, Albania, the Baltic states, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Compatibility

HP Compaq 610/620 HP Compaq 2230s HP Compaq 6520s HP Compaq 6530s HP Compaq 6720s HP Compaq 6720t HP Compaq 6730b HP Compaq 6730s HP Compaq 6735b HP Compaq 6735s HP Compaq 6820s HP Compaq 6830s HP 4320t HP 4410t HP 6360t HP 620 / 630 / 631 HP Mini 2102 HP Mini 2102 (ENERGY STAR) HP 2133 HP 2133-1 HP Mini 2140 HP Mini 5101 HP Mini 5101 (ENERGY STAR) HP Mini 5102 HP Mini 5102 (ENERGY STAR) HP Mini 5103 HP Mini 5103 (ENERGY STAR) HP ProBook 4310s HP ProBook 4310s (ENERGY STAR) HP ProBook 4311s HP ProBook 4320s HP ProBook 4320s (ENERGY STAR) HP ProBook 4321s HP ProBook 4510s HP ProBook 4510s (ENERGY STAR) HP ProBook 4520s HP ProBook 4520s (ENERGY STAR) HP ProBook 4530s HP ProBook 4530s (ENERGY STAR) HP ProBook 4535s HP ProBook 4535s (ENERGY STAR) HP ProBook 4710s HP ProBook 4710s (ENERGY STAR) HP ProBook 4720s HP ProBook 4720s (ENERGY STAR) HP ProBook 5330m (ENERGY STAR) HP ProBook 6360b HP ProBook 6540b

HP segment

Business, Enterprise

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Additional support option

Defective media retention; Travel coverage

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S