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ADVANCE COMPUTER CENTRE LTD
59 GEORGE LANE
E18 1JJ LONDON
UK
Telephone : 02085188353
VAT : 506794623
Ewp Premier 4hr Onsite 5720-48mw 1 Year For 5720-48mw
£3,164.49
| Part Number: | 98008-5720-48MW |
| Language: | IN |
Product Details
Introduction
ExtremeWorks Managed offerings provides continuous proactive remote network monitoring,incident and problem management,proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with labor for covered products according to particular levels of purchase.
Specifications
| General | |
|---|---|
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service &Support | Extended service agreement - parts and labour - 1 year - on-site - response time:4 h (distance from customer site - 160 km) - availability:24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time:15 min - availability:24 hours a day / Monday-Sunday - priority 1 Technical support - phone consulting - 1 year - response time:1 h - availability:24 hours a day / Monday-Sunday - priority 2 Technical support - phone consulting - 1 year - response time:8 h - availability:24 hours a day / Monday-Sunday - priority 3 Technical support - phone consulting - 1 year - response time:immediate acknowledgment - availability:24 hours a day / Monday-Sunday - priority 4 Technical support - web support - 1 year - availability:24 hours a day / Monday-Sunday Training - 1 year - 4 incidents per year New releases update - 1 year |
| Compatibility Information | |
| Designed For | P/N:5720-48MW |
