Warranty Upgrade - 1-year Basic Onsite To 3-year Pro Support - Dell Pro Desktops Slim Essential Qvs1260

Introduction

Dell ProSupport for client products delivers a higher level of PC support designed for modern, always on businesses. Built on Dell’s global support infrastructure, ProSupport provides 24x7 access to in region technical experts, next business day onsite service after remote diagnosis on covered hardware issues, and proactive monitoring on eligible systems to help detect problems before they disrupt users. With a single, easy to use support experience across laptops, desktops, workstations and accessories, IT teams can resolve issues faster, reduce unplanned downtime, and refocus on strategic projects instead of day to day break/fix. ProSupport is ideal for organizations that have outgrown basic warranty and need business class response times, expert troubleshooting for both hardware and common software issues, and predictable, enterprise grade support wherever their users are working.

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Features

Service type

ProSupport

Service included

Parts and Labour

Service time (hours x days)

24x7x365

Number of years

3 year(s)

Phone support

Yes

Web support

Yes

Troubleshooting

Yes

Parts replacement

Yes

Compatibility

DELL PRO SLIM ESSENTIAL QVS1260